Privacy Policy

1. Information We Collect

• Contact information you provide: name, phone number, email address, vehicle details, and other information you submit through our quote forms, contact forms, or by phone, SMS, or email.
• Service information: appointment history, service preferences, vehicles you bring in for service, and communication preferences.
• Automatically collected: pages visited, browser and device info, IP address, and analytics data via cookies and similar technologies (including Google Tag Manager).

2. How We Use Your Information

We use your information to:

• Respond to quote requests, appointment inquiries, and customer support questions.
• Schedule and provide our services (PPF, tint, wraps, ceramic coating, collision, interiors).
• Send appointment reminders, service updates, estimates, and marketing messages.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us run our business (scheduling software, payment processors, SMS providers, hosting, analytics).
• Legal authorities when required by law.
• Affiliates in connection with our business operations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Communications

When you provide your phone number to F1 Houston, you consent to receive text messages regarding appointments, estimates, service updates, customer support, and marketing communications.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for assistance.

Your opt-in to text messaging and your consent will not be shared with any third party.

5. Cookies & Analytics

We use cookies and similar technologies (including Google Tag Manager) to operate the site, remember your preferences, and analyze traffic. You can disable cookies in your browser, but parts of the site may not work as intended.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Choices

• Opt out of marketing emails by clicking "unsubscribe."
• Opt out of SMS by replying STOP to any message.
• Request access to, correction of, or deletion of your personal information by contacting us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision.

10. Contact Us

Questions about this Privacy Policy?